FAQ
Find answers about SLINKOR products, compatibility, shipping, returns, warranty and wholesale support.
1. Product Compatibility
Are SLINKOR accessories compatible with Starlink Mini?
Some SLINKOR accessories are designed for Starlink Mini, while others are made for Gen 2 or Gen 3 systems. Please check the product title, description and compatibility information before ordering.
Which products fit Starlink Gen 3?
Products marked for Starlink Gen 3 are designed for Gen 3 setups, including selected cables, adapters, mounts and travel accessories. If you are not sure, contact us before placing your order.
Do you offer accessories for Starlink Gen 2?
Yes. Selected SLINKOR products support Starlink Gen 2 accessory needs. Please check each product page for compatibility details.
How do I choose the right mount or cable?
Choose accessories based on your Starlink model, installation location, cable length needs and usage environment. If you need help choosing, contact SLINKOR support with your Starlink model and setup plan.
2. Shipping & Orders
Do you ship across Australia?
SLINKOR focuses on serving customers in Australia. Shipping options may vary depending on product availability, delivery location and order size.
How long does delivery usually take?
Delivery time depends on stock availability, destination and shipping method. Tracking information will be provided when available.
Can I track my order?
If tracking is available for your order, tracking information will be sent to you after dispatch.
What payment methods do you accept?
Available payment methods are shown at checkout. Payment options may vary depending on your location and order type.
3. Returns, Warranty & Wholesale
Can I return an item?
If you need to return an item, please contact us with your order number and product details. Return eligibility may depend on product condition, order status and the reason for return.
What should I do if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order number, photos of the item and packaging, and a brief description of the issue.
Do you support wholesale orders?
Yes. SLINKOR supports selected wholesale orders for dealers, distributors, installers, outdoor equipment stores and business buyers.
Can I request OEM customization?
Selected products may support OEM options such as logo, packaging or cable length customization. Availability depends on product type and order quantity.
Still need help?
Contact SLINKOR support if you cannot find the answer you need.